CHRISTMAS RETURNS POLICY 

ORDERS PLACED ON OR AFTER 7th DECEMBER 2020 WILL BE COVERED UNDER OUR CHRISTMAS RETURNS POLICY & WILL BE ELIGIBLE FOR A REFUND UNTIL 11th JANUARY 2021

Please ensure you return your orders within the time frame above, as any later returns will not be covered and will be honoured either by a voucher for online use at the selling price of the item on return or will be returned to the customer. Any orders placed before the 7th December 2020, even if as a Christmas present will be covered under our normal returns policy of 14 days from the delivery date. 

UK CUSTOMERS

We post orders on working days Monday - Friday, using Royal Mail or DPD depending on the service selected. We do not post on weekends or Bank Holidays as they are not classed as working days. 

Standard UK Delivery £3.75

Fully tracked service 

Requires a signature

Delivered by Royal Mail

Postcode restrictions apply*

Next day UK Delivery £5.99

Orders before 4pm where this option is selected 

Applies Monday - Friday

Next working day is Monday - Thursday, Friday orders are delivered Monday

Tracked service signature required

Delivered with DPD 

Postcode restrictions apply*

 

Saturday Delivery £7.99

Orders before 4pm Friday 

This option must be selected at the check out 

Tracked service signature required

Delivered with DPD

Postcode restcrictions apply*

* Orders delivered to Northern Ireland will be offered £3.75 Standard Delivery.  The following postcodes are excludedfrom Next Day Delivery: Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50. Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.

International Customers

We send via Royal Mail/Parcel force in the UK which then transfers over to the postal service of the country it has been delivered to. We can provide tracking within the UK but please note that you will need to contact your postal service with the consignment number to track once the item has reached your chosen country.

 

International Signed For Delivery

Within Europe (includes Mainland Ireland) - Flat Cost £7.99 (not weight based)Takes 5-10 working days.

Other worldwide locations - (eg. Australia, USA, Canada) Flat Cost £9.99Takes 7-14 working days.

 

 

 

 

 

FREE UK Delivery on orders over £75

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